Privacy Policy

Halfstone ("we," "us," or "our") operates the website halfstone.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website or services, you consent to the practices described in this policy.

1. Company Information

Company Name: Halfstone

Headquarters: 4505 Wasatch Blvd, Salt Lake City, UT 84124

Phone: (888) 338-9211

Email: support@halfstone.com

2. Information We Collect

Contact details: your name, email address, and phone number when you create an account, contact us, or opt in to text messages.

Account information: the details you enter to use the service.

Payment information: card details are processed by our third-party payment processor. We do not store your full payment card information on our servers.

Usage data: information collected automatically when you visit the website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

3. How We Use Your Information

To provide, maintain, and improve our services; to communicate with you about your account; to process payments and send confirmations; to respond to inquiries and provide support; to send SMS messages if you have opted in (see Section 4 below); to understand how the website is used; and to comply with legal obligations and protect against fraudulent or unauthorized activity.

4. SMS Messaging and Mobile Data

When you opt in to our SMS program, we collect your mobile phone number and your consent records in order to deliver account notification text messages related to your account. The categories of information collected through the SMS program are used solely to operate the program and send the messages you signed up to receive.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone numbers and text-messaging opt-in data are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

You may cancel SMS messages at any time by replying STOP, and you may request help by replying HELP. Message frequency varies, and message and data rates may apply.

5. Documents You Upload

When you upload a declarations page or type in policy details, we use that information only to show your policies to you: to build your household view, send your renewal reminders, and prepare your Renewal Review.

We never share your documents or policy details with, or sell them to, insurance agents, brokers, carriers, or insurers. You can delete a policy or a document from your account at any time.

6. Household Sharing

Halfstone Plus lets you share one household account with one other person. When you invite someone, they can see the policies, documents, and Renewal Reviews in that household account. Either person can leave the shared account, and the account owner can remove the other person at any time.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to keep you signed in and to understand how the website is used. You can control cookies through your browser settings; disabling them may affect some features.

8. Third-Party Disclosure

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, process payments, or deliver our services, under contractual obligations to keep it confidential and use it only for those purposes. We may also disclose information when required by law or to protect our rights or the safety of others.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the information below.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

Halfstone may update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website or services after any change constitutes your acceptance of the revised policy.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Phone: (888) 338-9211

Email: support@halfstone.com